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2024 Technology Adoption Roadmap: Insights for CIOs
The Gartner Technology Adoption Roadmap harnesses the collective wisdom of global IT leaders
The 2024 Technology Adoption Roadmap highlights critical technologies and strategies for organizations striving to achieve AI readiness and drive innovation in data and analytics, security, and infrastructure. Here are the key insights:
1. AI Readiness: Balancing Innovation and Challenges
Organizations are accelerating AI adoption but face hurdles in scaling. Only 48% of AI proofs of concept (POCs) progress to production, taking an average of 8.2 months. Talent unavailability remains the top challenge, with organizations focusing on upskilling staff in generative AI (GenAI).
2. Speed and Agility Drive Value
Speed and agility are the foremost drivers for 83% of AI-ready technologies, enhancing business value. However, 49% of leaders report difficulties in estimating and demonstrating AI's value, underscoring the importance of effective change management.
3. Focus on Governance and Risk Management
AI-ready governance remains in its early stages, with most organizations piloting solutions for privacy, security, and risk. Budget shifts to CTOs and data leaders are expected to drive higher adoption rates in 2024.
4. Emphasis on Generative AI
While GenAI use cases are rapidly evolving, barriers such as technical implementation and talent gaps persist. Advanced organizations embed GenAI into existing workflows and applications for optimal outcomes.
5. Deployment Phases and Risk Considerations
Technologies are progressing toward adoption, with 75% in pilot or deployment stages. Cybersecurity risks, technical complexity, and high costs are cited as the leading deployment risks.
6. Cloud and Edge Technologies on the Rise
Cloud services and edge computing are enabling agility and resilience, with significant adoption expected by the end of 2024. Digital workplace and automation technologies continue to improve employee experience and operational efficiency.
Takeaway for CIOs
CIOs must prioritize talent development, streamline governance, and focus on technologies that balance risk with business value. Strategic planning and change management will be crucial for scaling AI initiatives and achieving organizational agility.
For the complete roadmap and detailed strategies, explore the Gartner 2024 Technology Adoption Roadmap.